You can find the care instructions in the Download Centre page.
Please observe the following care instructions, because surface and material damage caused by improper handling is not covered by the warranty. Do not use scratchy sponges or scouring agents for cleaning. We also advise against using cleaning agents containing solvents or acids, limescale removers, household vinegar and cleaning agents containing acetic acid. Clean only with a little soap and a damp cloth, then simply rinse and rub dry.
Glass surfaces: please clean only with a damp chamois leather. Just wipe the glass edges dry. After cleaning, it is important to rub all surfaces dry with a soft, lint-free cloth. Please also always observe the care instructions enclosed with the assembly instructions.
Mineral cast: a clean, soft damp cloth (please do not use any microfibre cloths) is enough for cleaning. For heavier grime, please use a mild liquid cleaner – with no alcohol or scouring cream – and warm water. imescale deposits can be removed with household vinegar or non-abrasive, limescale-dissolving and mild detergents. We recommend removing spilled substances immediately – you should avoid hair dye, in particular, getting on the washbasin. To maintain the shine on the mineral cast surface, we recommend applying a high-quality car polish from time to time and polishing it up. Important: to protect the surface, the water temperature should not exceed 65°C. Please always follow the care instructions enclosed with the assembly instructions.
Fittings & accessories: you must avoid using particularly sharp and abrasive cleaners on EMCO fittings and accessories. Abrasive cleaning aids, such as scouring agents, and equipment, such as sponge scourers, must not be used. The surface of the fittings and accessories could be damaged. You must observe the cleaning dosage prescribed by the manufacturer of the cleaning agent and a maximum exposure time of 10 minutes. When using a cleaning product from a spray bottle, never spray the cleaning solution directly onto the EMCO products; instead spray it onto the cleaning cloth and clean the fitting with this. After cleaning, rinse thoroughly with clean water to remove any possible residues of the cleaning product. Please also always observe the care instructions enclosed with the assembly instructions.